5 Pointers to Address Non-Paying Customers
The news may say the economy has turned around, but that doesn’t mean your customers aren’t still feeling pinched.
The news may say the economy has turned around, but that doesn’t mean your customers aren’t still feeling pinched.
One of the biggest reasons customers say they’ve cancelled their contract is because “they don’t use their system anymore.”
Customers cancel for many different reasons but some, like moves or financial issues, you may not have control over. Are you doing everything you can to be sure your customers are not going to competitors? Here are six steps to combating competitor-driven cancellations. Know your market. Information is the key to combating competitor-driven cancellations. You…
Read more
Homeowners see buying a security system as an important investment and a long-term commitment.
Attrition might be a fact of life, but that doesn’t mean you should ignore it. Here are a few strategies that can help reduce your attrition.
Do you know the difference between gross and net attrition rates?
Thanks so much to Brynne Tillman, author of LinkedIn & Social Selling for Business Development, for hosting our webinar “LinkedIn and Social Selling: How to Engage Prospects” Through this webinar, Ms. Tillman helped participants understand how to use LinkedIn to drive their sales and expand their professional networks.
Traditional sales tactics just don’t work in today’s Internet-driven world. Consumers use the Internet to research and make many buying decisions before they even talk to a salesperson.
Do you know why that customer just cancelled? How about the one before?
The digital world offers you more opportunities to reach your customers and prospects, but they control when, where and how – make that if – they engage with you and your company.