SD&I Reports on New Whitepaper By Alarm Capital Alliance
Attrition is one of the most misunderstood concepts in the alarm industry. Many security company owners are shocked to learn their actual attrition rate is much higher than they thought. Unfortunately, this bad news often comes at the worst time, in the middle of the sale of their accounts or entire company. By that time, it’s too late for them to do anything about it, and their higher-than-estimated attrition rate means they take away less cash from the deal. Monitoring and managing attrition is the key to building a profitable alarm company, one that will receive top value for its accounts and that industry-leading acquisition partners will want to work with. Security Dealer & Integrator recognizes the importance of combating attrition for its readers. In its October issue, SD&I featured Alarm Capital Alliance’s most recent whitepaper, “Attrition: The Silent Killer.” The whitepaper explains the fundamentals of this key concept and offers key strategies for combating attrition. Read the SD&I article here. And download “Attrition: The Silent Killer” here.